Lifestyle Design Accelerator Support


Support-desk hours: Monday-Friday, 9am-5pm EST

Maximum response time: 2 business days (we usually reply sooner)


Welcome! :-)

If you are here, you probably need help with something. We understand your frustration, and we are here for you.

To get your issue resolved the fastest, follow these support-ticket best practices:

BEFORE you submit a support ticket
WHILE you are submitting a support ticket
AFTER you submit a support ticket

Thanks for being a valued customer!

- The Lifestyle Design Accelerator Team


BEFORE you submit a support ticket:


a) Take a brief look at the Lifestyle Design Accelerator learning center. There's a 90% chance your question is already answered there. If you need assistance with Rank Press X, make sure you have checked out its training and knowledgebase.

b) If you have purchased Lifestyle Design Accelerator but can't find your access link, you should be able to find it inside your JVZoo customer portal.

c) The login page is currently:

https://lifestyledesignaccelerator.com/member


WHILE you are submitting a support ticket:


If the issue persists, please open a support ticket and let us know:

1) What issue you are facing.

2) The EXACT URL of your site (domain or directory), or the EXACT URL of the post you are having issues with. Very Important! :-)


AFTER you submit a support ticket:


Please whitelist the email address support@helpcenterhq.com.This is the email the support-desk email notifications are sent from. Here's how to whitelist our email address.

Keep in mind we can only offer support via the helpdesk. Email is just too unreliable. Please do not reply to the email notifications by the support desk, as we don't monitor this email address.

Email notifications can disappear in cyberspace for all kinds of reasons. So, you may also want to bookmark your ticket and visit it after 48 hours. Chances are we will have already responded to your ticket.

Also, Please do not open different tickets for the same issue, as this creates confusion and may delay the time you get a response. Just reply to the same ticket.

Thanks again!

- The Lifestyle Design Accelerator Team